#ssch-root,.ssch-console{--ssch-blue:#0866ff;--ssch-ink:#16203a;--ssch-muted:#53617a;--ssch-line:#e9edf5;font:15px/1.5 -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif;color:var(--ssch-ink);text-align:left}
#ssch-root *,.ssch-console *{box-sizing:border-box}
#ssch-root button,.ssch-console button{font:inherit;cursor:pointer;border:0;border-radius:24px;min-height:44px;padding:10px 16px;color:var(--ssch-ink);background:#eef2f8}
#ssch-root button:disabled,.ssch-console button:disabled{opacity:.6;cursor:wait}
#ssch-root :focus-visible,.ssch-console :focus-visible{outline:3px solid #a443d6;outline-offset:3px}
#ssch-root .ssch-launch{position:fixed;bottom:var(--ssch-bottom,24px);right:24px;z-index:9990;box-shadow:0 8px 28px #0866ff40;background:#0866ff;color:white;display:flex;align-items:center;gap:10px;padding:14px 20px;font-weight:650}
#ssch-root[data-side=left] .ssch-launch{left:24px;right:auto}
#ssch-root .ssch-badge{background:#fff;color:#14335e;padding:1px 7px;border-radius:20px}
#ssch-root .ssch-panel{position:fixed;right:24px;bottom:calc(var(--ssch-bottom,24px) + 74px);width:380px;max-width:calc(100vw - 24px);height:570px;max-height:calc(100dvh - var(--ssch-bottom,24px) - 92px);display:flex;flex-direction:column;z-index:9991;border-radius:24px;background:#fff;box-shadow:0 12px 70px #16203a30;border:1px solid var(--ssch-line);overflow:hidden}
#ssch-root[data-side=left] .ssch-panel{left:24px;right:auto}
#ssch-root [hidden],.ssch-console [hidden]{display:none!important}
.ssch-head{padding:18px 20px;border-bottom:1px solid var(--ssch-line);display:flex;align-items:center;gap:12px}
.ssch-avatar{display:grid;place-items:center;flex:none;width:42px;height:42px;background:#e8efff;color:#0754cf;font-weight:750;border-radius:50%}
.ssch-title{font-size:17px;font-weight:750;line-height:1.3}
.ssch-sub{color:var(--ssch-muted);font-size:12px}
#ssch-root .ssch-close{margin-left:auto;padding:8px;background:transparent;font-size:22px}
.ssch-history{overflow:auto;overscroll-behavior:contain;flex:1;min-height:80px;padding:20px 16px;display:flex;flex-direction:column;gap:12px;scroll-behavior:smooth}
.ssch-message{max-width:86%;align-self:flex-start;white-space:pre-wrap;overflow-wrap:anywhere}
.ssch-bubble{padding:11px 15px;border-radius:19px 19px 19px 5px;background:#f0f2f5;color:#16203a}
.ssch-message.ssch-mine{align-self:flex-end}
.ssch-mine .ssch-bubble{background:#0866ff;color:#fff;border-radius:19px 19px 5px 19px}
.ssch-message small{display:block;color:#53617a;font-size:11px;margin:4px 6px}
.ssch-mine small{text-align:right}
.ssch-welcome{margin:auto;text-align:center;padding:18px 10px;color:#53617a}
.ssch-welcome strong{display:block;color:#16203a;font-size:21px;margin:14px 0 8px}
.ssch-form{padding:12px 16px 16px;border-top:1px solid var(--ssch-line);background:#fff}
#ssch-root input,#ssch-root textarea,.ssch-console input,.ssch-console textarea,.ssch-console select{font:inherit;border:1px solid #ccd4e0;border-radius:15px;padding:10px 13px;background:#f7f9fc;color:#16203a;width:100%;min-width:0;box-shadow:none}
#ssch-root textarea,.ssch-console textarea{resize:vertical;min-height:46px;max-height:130px}
.ssch-label{display:block;font-size:12px;font-weight:600;margin:4px 0 6px}
.ssch-compose{display:flex;align-items:flex-end;gap:8px;margin-top:10px}
#ssch-root .ssch-send,.ssch-console .ssch-send{background:#0866ff;color:#fff;flex:none}
.ssch-note{padding:7px 16px;font-size:12px;color:#53617a;background:#f7f9fc}
.ssch-state{font-size:12px;padding:6px 16px;min-height:24px;color:#53617a}
.ssch-error{color:#a32535!important}
#ssch-root .ssch-end{background:transparent;font-size:11px;padding:3px 7px;min-height:28px}
.ssch-console{max-width:1160px;background:#fff;border:1px solid #e1e6ef;border-radius:22px;overflow:hidden}
.ssch-toolbar{display:flex;gap:8px;align-items:center;flex-wrap:wrap;padding:14px 20px;border-bottom:1px solid #e9edf5}
.ssch-layout{display:grid;grid-template-columns:330px 1fr;height:620px}
.ssch-list{padding:10px;border-right:1px solid #e9edf5;overflow:auto}
.ssch-console .ssch-thread{display:flex;gap:12px;width:100%;text-align:left;border-radius:14px;padding:14px 10px;background:white;margin-bottom:4px;align-items:center}
.ssch-console .ssch-thread:hover,.ssch-console .ssch-thread[aria-current=true]{background:#edf3ff}
.ssch-thread-text{min-width:0;flex:1}
.ssch-preview{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#53617a;font-size:13px}
.ssch-detail{display:flex;flex-direction:column;min-height:0;min-width:0}
.ssch-actions{display:flex;gap:6px;flex-wrap:wrap;padding:10px 16px}
.ssch-console .ssch-actions button{font-size:12px;min-height:36px;padding:7px 10px}
.ssch-console .ssch-actions select{width:auto;font-size:12px;max-width:190px}
@media(max-width:650px){.ssch-layout{grid-template-columns:1fr;height:auto}.ssch-list{max-height:260px;border-right:0;border-bottom:1px solid #e9edf5}.ssch-detail{height:550px}#ssch-root .ssch-panel{right:12px;bottom:calc(var(--ssch-bottom,16px) + 66px);height:570px}#ssch-root .ssch-launch{right:12px;padding:12px 16px}#ssch-root[data-side=left] .ssch-panel,#ssch-root[data-side=left] .ssch-launch{left:12px}.ssch-head{padding:12px 16px}}
@media(prefers-reduced-motion:reduce){.ssch-history{scroll-behavior:auto}}
@media(max-height:640px){#ssch-root .ssch-panel{bottom:12px;max-height:calc(100dvh - 24px);overflow:auto}#ssch-root .ssch-head,#ssch-root .ssch-note,#ssch-root .ssch-form,#ssch-root .ssch-state{flex-shrink:0}#ssch-root .ssch-history{min-height:90px;flex-shrink:0}}

.ssch-bubble a.ssch-message-link{color:inherit;text-decoration:underline;text-underline-offset:3px;overflow-wrap:anywhere;cursor:pointer}
.ssch-bubble a.ssch-message-link:focus-visible{outline:2px solid currentColor;outline-offset:2px}

#ssch-management{margin:24px 0;padding:20px;background:#fff;border:1px solid #dce1ea;border-radius:12px;max-width:1160px}#ssch-management .ssch-management-tools{margin-bottom:12px}#ssch-management .ssch-delete-confirm{margin-top:16px;padding:16px;border:2px solid #ba2340}#ssch-management .ssch-context-item{border-bottom:1px solid #ddd;padding:14px 0;overflow-wrap:anywhere}#ssch-management .ssch-management-status{font-weight:600}


/* Planned availability belongs only to the public customer widget. */
#ssch-root .ssch-availability{flex-shrink:0;min-width:0;padding:10px 16px;background:#f7f9fc;border-bottom:1px solid var(--ssch-line);font-size:12px;line-height:1.45;color:var(--ssch-ink);overflow-wrap:anywhere}
#ssch-root .ssch-availability p{margin:0;font:inherit;color:inherit}
#ssch-root .ssch-availability .ssch-availability-title{font-weight:650}
#ssch-root .ssch-availability .ssch-availability-plan,#ssch-root .ssch-availability .ssch-availability-prompt{margin-top:5px}
#ssch-root .ssch-availability .ssch-availability-countdown{margin-top:4px;color:var(--ssch-muted);font-size:11px;font-variant-numeric:tabular-nums}
#ssch-root.ssch-availability-visible .ssch-panel{overflow-y:auto}