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Home / Cookie Policy

Cookie Policy

Cookie Policy

Student Support Cookie Policy

This Cookie Policy explains what cookies are, why they are used on the website https://studentsupport.pl, how users can manage their consent and how they can restrict or block cookies in their web browser settings.

The Cookie Policy supplements the Student Support Privacy Policy. Where cookies or similar technologies may involve the processing of personal data, the provisions of the Privacy Policy also apply.

Contents

  1. Website operator
  2. What cookies are
  3. Legal bases for using cookies
  4. Why we use cookies
  5. Types of cookies
  6. Categories of cookies used on the website
  7. Consent to cookies
  8. How to change or withdraw consent
  9. Managing cookies in your browser
  10. External tools and third-party cookies
  11. Cookies and personal data
  12. Cookie retention periods
  13. Changes to the Cookie Policy

1. Website operator

The website https://studentsupport.pl is operated by:

Student Support Wioletta Boćkowska
entered in the Central Registration and Information on Business (CEIDG)
Polish tax ID (NIP): 1231529988
address: ul. Ogrodowa 16, 05-500 Mysiadło
email: info@studentsupport.pl
phone: +48 515 693 084

In the remainder of this document, the Controller may also be referred to as “Student Support”, “we” or “us”.

2. What cookies are

Cookies are small text files stored on a user’s device, such as a computer, phone or tablet, while they use a website. The website may also read cookies on subsequent visits.

Cookies can be used, among other things, to ensure the website works correctly, remember selected settings, compile statistics, analyse website traffic, maintain security, operate forms and carry out marketing activities where the user has consented.

In this policy, cookies also include similar internet technologies, such as pixels, tags, tracking scripts, online identifiers, browser local storage and other technologies that allow information to be stored on the user’s device or access to information already stored on that device.

3. Legal bases for using cookies

Cookies and similar technologies are used in accordance with applicable law, in particular:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, known as the GDPR,
  • the Polish Act of 12 July 2024 – Electronic Communications Law,
  • the Polish Act of 18 July 2002 on the Provision of Services by Electronic Means,
  • the Polish Act of 10 May 2018 on the Protection of Personal Data.

Cookies necessary for the website to function correctly may be used without the user’s consent if they are necessary to provide an electronic service or a function expressly requested by the user.

Non-essential cookies, in particular analytics, marketing, advertising, social media or user activity tracking cookies, are used only after obtaining the user’s consent where such consent is required by law.

4. Why we use cookies

The Student Support website may use cookies for the following purposes:

  • ensuring the website functions correctly,
  • maintaining website and user security,
  • remembering user choices, including privacy settings and cookie consent,
  • operating contact forms and other functions available on the website,
  • analysing how the website is used,
  • compiling website visit statistics,
  • improving the website’s functionality, content and layout,
  • carrying out marketing and remarketing activities, if such tools are used and the user has consented,
  • integrating the website with third-party services, such as maps, videos, social media or anti-spam tools, if implemented on the website.

5. Types of cookies

The website may use different types of cookies.

Session cookies

These are temporary cookies stored for the duration of a browser session. Moving to another website does not automatically delete them. The session usually ends when the browser is closed, but session restore may preserve and restore session cookies when the browser is reopened.

Persistent cookies

These files remain on the user’s device for a specified period or until the user manually deletes them. The retention period depends on the settings of the particular cookie or the browser settings.

First-party cookies

These are cookies set directly by the Student Support website.

Third-party cookies

These are cookies set by external service providers whose services we use on the website, such as providers of analytics, marketing or social media tools, maps, videos or anti-spam protection.

6. Categories of cookies used on the website

The website may use the following categories of cookies:

Essential cookies

Purpose: Ensuring correct website operation, security, form functionality, retention of privacy settings and technical operation of the website.

Is consent required? No, if they are necessary for the website to operate or to provide a service requested by the user.

Example duration: From the duration of the session up to a maximum of a dozen or so months, depending on the cookie’s function.

Analytics cookies

Purpose: Measuring visits, traffic sources and website usage, and compiling statistics to help improve the website.

Is consent required? Yes, if these cookies are non-essential and serve analytics purposes that require consent.

Example duration: Depending on the tool, usually from a few days to a dozen or so months.

Functional cookies

Purpose: Remembering user preferences and making the website easier to use.

Is consent required? Yes, if they are not necessary for the website to operate or for a function expressly requested by the user.

Example duration: Depending on the settings of the particular cookie.

Marketing and advertising cookies

Purpose: Advertising, remarketing, measuring campaign effectiveness and tailoring advertising content.

Is consent required? Yes.

Example duration: Depending on the tool provider, usually from a few days to a dozen or so months.

Social media cookies

Purpose: Integrating the website with social media platforms, for example through plugins, embedded content, sharing buttons or advertising tools.

Is consent required? Yes, if they involve storing or reading information on the user’s device and are not necessary for the website to operate.

Example duration: Depending on the tool provider.

A detailed cookie list may be available in the website’s consent management panel, if one has been implemented. The cookie list may change depending on website configuration, plugin updates, analytics tools, marketing tools or external services.

7. Consent to cookies

A cookie banner or consent management panel may appear on a user’s first visit to the website.
It allows the user to:

  • accept all cookies,
  • reject non-essential cookies,
  • customise consent by cookie category,
  • read further information about the technologies used.

Consent to cookies must be freely given, specific, informed and unambiguous. Refusing non-essential cookies should not prevent use of the website, except for functions that require particular technologies to operate.

Analytics, marketing, advertising cookies and other similar technologies requiring the user’s consent should not be activated until that consent has been given.

8. How to change or withdraw consent

The user can change or withdraw consent to non-essential cookies at any time. Withdrawal of consent does not affect the lawfulness of actions carried out before its withdrawal.

Consent can be changed or withdrawn:

  • through the cookie consent management panel available on the website, if implemented,
  • by changing web browser settings,
  • by deleting cookies stored on the user’s device,
  • by contacting the Controller at info@studentsupport.pl, if the matter concerns personal data processing related to cookies.

To open the cookie settings panel and change your choices, use the button below:

In the panel, choose your consent settings and confirm your choice using the option provided there.

9. Managing cookies in your browser

The user can manage cookies through their web browser settings. The browser may, among other things, allow:

  • blocking all cookies,
  • blocking third-party cookies,
  • deleting stored cookies,
  • receiving notifications before cookies are stored,
  • setting exceptions for selected websites.

Restricting or disabling cookies may affect certain website functions, in particular forms, privacy settings, embedded elements or functions that need to remember user choices.

Information on managing cookies is available in the settings of popular browsers:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari
  • Opera

10. External tools and third-party cookies

The website may use external tools that can set their own cookies or use similar technologies. These may include, in particular:

  • analytics tools, such as Google Analytics or similar solutions, if implemented,
  • advertising and remarketing tools, such as Meta Pixel, Google Ads or similar solutions, if implemented,
  • tag management tools, such as Google Tag Manager, if implemented,
  • social media plugins, such as Facebook, Instagram, LinkedIn or others, if implemented,
  • embedded content, such as YouTube videos, Google Maps or similar elements, if implemented,
  • anti-spam and form protection tools, such as Google reCAPTCHA or similar solutions, if implemented.

External tool providers may process data in accordance with their own privacy policies. They may act as separate data controllers or as processors acting on behalf of the Controller, depending on the nature of the service and the agreements in place.

If a tool requires the user’s consent, it should only be activated after that consent has been given.

11. Cookies and personal data

Some information collected through cookies may constitute personal data under the GDPR, particularly if it allows the user to be identified directly or indirectly, for example through an online identifier, IP address, device identifier or a combination of information.

Where we process personal data through cookies, the controller of those data is Student Support Wioletta Boćkowska, unless the information provided for the particular tool indicates that another entity is the controller.

Personal data related to cookies may be processed for the following purposes:

  • ensuring website operation and security – under Article 6(1)(f) GDPR, namely the Controller’s legitimate interests,
  • analytics and statistics – on the basis of the user’s consent, where required, under Article 6(1)(a) GDPR,
  • marketing and remarketing – on the basis of the user’s consent under Article 6(1)(a) GDPR,
  • pursuing or defending claims – under Article 6(1)(f) GDPR.

Detailed information on personal data processing is available in the Privacy Policy.

12. Cookie retention periods

Cookie retention periods depend on their type, purpose and the settings of the particular tool. Cookies may be stored:

  • only for the duration of the browser session, which the browser may restore along with its cookies,
  • for a specified period indicated in the particular cookie’s settings,
  • until the user deletes them,
  • until consent is withdrawn, if the particular cookie operates on the basis of the user’s consent.

If we use a consent management panel, it may specify the retention periods for individual cookies.

13. Changes to the Cookie Policy

The Controller may update this Cookie Policy, in particular following changes in the law, website operation, implementation of new tools, changes of external service providers or changes in how cookies are used.

The current version of the Cookie Policy is published on the website
https://studentsupport.pl.

Last updated: 20 October 2026.

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